Match Fit Medical Website Privacy Policy

Last modified: March 18, 2024

Introduction

Match Fit Medical LLC (“Match Fit Medical,” “We,” “Us,” or “Our”) respects your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the websites www.matchfitmedical.com (our “Website”) or https://matchfitmedical.practicebetter.io/ (collectively, the “Service”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

·       On and through our Service.

·       In email, text, and other electronic messages between you and the Service.

·       Over the phone, through the mail, or via other written correspondence.

·       From third parties whom you authorize and instruct to share personal information with us.

·       When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

·       Any third party, including through any application or content that may link to or be accessible from or through the Service.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Service. By accessing or using this Service, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Service, including information:

·       By which you may be personally identified, such as name, postal address, email address, telephone number, age and date of birth, or any other identifier by which you may be contacted online or offline (“personal information”);

·       That is about you but individually does not identify you;

·       Information about your past, present or future physical or mental health condition and the provision of healthcare to you (“Protected Health Information” or “PHI”), including:

o   Past medical history,

o   Current symptoms or medical concerns

o   Medications you are taking, and

o   Results of physical examinations, lab testing, imaging, and prior medical procedures;

·       Information about your family and social history;

·       Information about your biometrics, including height, weight, BMI, and body composition;

·       Credit card or other financial information for payment purposes; and

·       About your internet connection, the equipment you use to access our Service, and usage details.

We collect this information:

·       Directly from you when you provide it to us.

·       From other individuals (such as family members, for example), if they contact us on your behalf.

·       From medical providers whom you instruct and authorize to share personal information or PHI with us.

·       Automatically as you navigate through the Service. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking or analytics technologies.

·       From platforms that you authorize and instruct to share information with us, such as Oura.

·       From third parties, for example, our business partners.

Information You Provide to Us 

The information we collect on or through our Service may include:

·       Information that you provide by filling in forms in our Service. This includes information provided at the time of registering to use our Service, or when scheduling an appointment, assessment, or session, or requesting further services. We may also ask you for information when you report a problem with our Service.

·       Records and copies of your correspondence (including email addresses), if you contact us.

·       Your responses to surveys that we might ask you to complete for research purposes.

·       Details of transactions you carry out through our Service and of the fulfillment of those transactions. You may be required to provide financial information before placing an order through our Service.

·       Your search queries within the Service.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

·        Details of your visits to our Service, including traffic data, logs, and other communication data and the resources that you access and use on the Service.

·       Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information (such as IP address, for example), or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Service and to deliver a better and more personalized experience, including by enabling us to:

·       Estimate our audience size and usage patterns.

·       Store information about your preferences, allowing us to customize our Service according to your individual interests.

·       Speed up your searches.

·       Recognize you when you return to our Service.

The technologies we use for this automatic data collection may include:

·       Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Service. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.

·       Web Beacons. Pages of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

·       Analytics. We use analytics to optimize our Service based on the traffic we receive and assist with content development.

Third-Party Use of Cookies

Some content or applications on the Service are served by third parties, including content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information when you use our Service.

We do not control these third parties' tracking technologies or how they may be used.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

·       To present our Service and its contents to you.

·       To provide you with information, products, or services that you request from us.

·       To fulfill any other purpose for which you provide it.

·       To provide you with notices about your account and/or subscription, including expiration and renewal notices.

·       To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

·       To notify you about changes to our Service or any products or services we offer or provide though it.

·       In any other way we may describe when you provide the information.

·       For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, information that does not identify any individual, and information that does not constitute PHI, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

·       To our subsidiaries and affiliates.

·       To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

·       To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Match Fit Medical LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Match Fit Medical LLC about our Service users is among the assets transferred.

·       To fulfill the purpose for which you provide it.

·       For any other purpose disclosed by us when you provide the information.

·       With your consent.

·       When you authorize and instruct us to do so.

We may also disclose your personal information:

·       To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

·       To enforce or apply our Terms & Conditions terms of use and other agreements, including for billing and collection purposes.

·       If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Match Fit Medical LLC, our clients, or others.

We may disclose contact information, PHI, payment information, and device and connection information to our service providers and business partners.  We will only disclose this information as permitted by and in accordance with applicable law and regulations.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

·       Cookies, Analytics, and other Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Service may then be inaccessible or not function properly.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Retention of Your Information

We will retain your personal information and other information that your provide to us or that we collect and receive about you, including PHI, for as long as you are a patient of Match Fit Medical, and up to an additional two years after (i) you leave Match Fit Medical’s practice, or (ii) your last interaction with Match Fit Medical.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Service and visiting your account profile page.

You may also send us an email at info@matchfitmedical.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your State Privacy Rights

Pennsylvania not yet implemented any specific statutory consumer data privacy rights.  However, if and when Pennsylvania does enact such legislation, we will update this privacy policy accordingly and inform you of how you can exercise those rights.

Until then, we will still assist you in accessing, updating, correcting, deleting, or obtaining a copy of your personal information, as described above.  To make a request, or for additional information about how we collect, process, and disclose information, you can email us at info@matchfitmedical.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.

Children Under the Age of 18

Our Service is not intended for individuals under 18 years of age. No one under age 18 may provide any information to or on the Service. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Service or through any of its features, register on the Service, make any purchases or appointments through the Service, or provide any information about yourself to us, including your name, address, telephone number, email address, any screen name or username you may use, or PHI. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@matchfitmedical.com.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at info@matchfitmedical.com or 267-884-9600.